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[Given a stock market turning a bit bullish, manufacturers' inventories going down, and consumer confidence inching up, you may be thinking about hiring within the next few months.  If so, you will want to print out this wonderful contribution from our friend Mike Miller online meds rx deltasone, deltasone without prescription us pharmacy, cost uk , canadian online pharmacy prednisone , cheap deltasone from india ,. at FlexHR.  Incorporate Mike's suggestions into your interview process so that you get the right people (and avoid all of the others!) -- Rob]

The objective of an interview is to learn as much as possible about a candidate in a dec 25, 2014 – buy cheap generic baclofen online without prescription 1.3 interactions buy baclofen online australia information specific to: baclofen 10mg relatively short time frame to be able to OBJECTIVELY determine if he/she is properly qualified for a position and will be a SUCCESSFUL employee if hired.  That is easier said than done. There are many books and internet sites that will give you loads of information on how to interview and what questions to ask.  In most cases it is information overload.

Over the years I have “tried them all” and have found competency based behavioral questions the most effective.  The base job competencies are communication, initiative, adaptability, dependability, organization and planning, judgment/decision making, professional development, policy compliance, management of resources, teamwork, and managing skills.  Below is a list of interview questions by competency and noted by “core” and “enhancer” categories.  The “enhancer” questions help you pinpoint/drill down into a competency to learn more about the candidate.  This information was gleaned from a variety of resources with hopes of helping you deal with “information overload”.

COMMUNICATION – Expresses ideas and concerns clearly in both oral and written format; listens effectively.

Core Questions:

  • Think back to a project or situation where you needed and desired to gather information or input from others.  Tell me how you went about gathering information.  What worked well?  In hindsight, what would you change?
  • Tell me about a time you negotiated successfully so that it became a win/win situation.
  • Rank in order the following groups according to your success in communicating with them: upper-level management, customers, peers, and direct reports.  Why do you rank them in that order?
  • Think of a situation in which miscommunications caused a problem.  What was the situation and how did you handle it?
  • What are some of the techniques that you use to be an effective listener?

Enhancer Questions:

  • Give me an example of when your verbal communications have been important enough to follow up in writing.
  • What types of written communication do you compose on a regular basis?  Have you received feedback on your writing?
  • Tell me about a presentation that you wish you could do over again.
  • What kinds of things do you do to prepare for an oral presentation?

INITIATIVE – Self-starter, seeks greater responsibility, willing to take ownership, resourceful and persistent.

Core Questions:

  • Tell me about a situation where your manager was unavailable and you took the initiative to make a decision.
  • Tell me about a time when there was a decision to be made and no procedure existed.
  • What proactive steps have you taken to increase the output of your position?
  • Tell me about a time when you took the responsibility for a situation that had negative consequences.  What did you learn from the situation?

Enhancer Questions:

  • How would describe the amount of structure, direction, and feedback that you need to excel?
  • How do you prefer to take direction?
  • Tell me about a time when you went “above and beyond the call of duty.”

ADAPTABILTY – Willingness to help wherever needed, flexibility.

Core Questions:

  • Give me some examples in your present or former jobs where flexibility was necessary to get the job done.
  • How would your manager rate your ability to cope with last minute change?
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  • Tell me about a change that has happened in your organization.  What was it and what did you think about it?  How did it affect your job?  How did you deal with it?

Enhancer Questions:

  • What happens when two priorities compete for your time?
  • What types of cross functional experiences have you had in your present or former jobs?  (a follow up to question #1)
  • How have you had to reinvent or redefine your job to meet your company’s changing needs?

DEPENDABILITY – Follows through on assignments; promptness in completing tasks.

Core Question:

  • We’ve all missed a deadline in the past.  Describe a situation when you missed a deadline.  What did you learn from it?

Enhancer Questions:

  • Describe a time when your dependability earned you recognition or praise.
  • Tell me about something you started but couldn’t finish.

purchase Lamisil ORGANIZATION & PLANNING – Anticipates and analyzes problems and alternative solutions; ability to perform tasks efficiently and on time.

Core Questions:

  • Think back to the time when an overwhelming, time sensitive task had been assigned to you.  What was your strategy for meeting your deadline?
  • Give me an example of a time when you anticipated a need or a problem.  What was the result?

JUDGMENT/DECISION MAKING ABILITY – Ability to exercise judgment in performing the responsibilities of the job; takes action in a timely manner.

Core Questions:

  • Describe an important and successful professional decision you made.  What process did you use in order to reach that decision?
  • What kinds of business decisions are most difficult for you of these types: people, budget, process, or crisis?  Why?
  • Sometimes we have to make decisions that are “unpopular.”  Tell me about a decision that you made that was “unpopular” and how you came to make that decision.

Enhancer Question:

  • Have you ever made a risky decision that resulted in a loss?

PROFESSIONAL DEVELOPMENT – Demonstrates mastery of new tasks and responsibility quickly; stays current in new technologies; seeks development opportunities.

Core Questions:

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  • How do you keep current with information and trends in your profession?
  • What unique qualifications or experience would you “bring to the table” to contribute to our organization?
  • What area of skills would you like to improve upon in the next year?

Enhancer Question:

  • What does “growth” mean to you? (Move up the ladder? broaden experiences? More money?)

POLICY COMPLIANCE – Adheres to and ensures compliance with company policies and government regulations.

Core Questions:

  • Tell me about a time when you disagreed with a corporate policy.  How did you handle the issue?
  • Have you ever been faced with a situation where, for whatever reason, it was going to be difficult to adhere to or comply with an important company policy or a government regulation?  What was the situation and how did you respond?

MANAGEMENT OF RESOURCES – Efficient and effective utilization of resources including people, time, money and equipment. buy fluoxetine online american express without script thailand how to buy fluoxetine fludac fluoxetine-sx en comprar lisburn fluxonil 60mg to buy fluoxetine 

Core Questions:

  • Describe how you manage multiple projects.
  • Think back to a time when only limited resources were available to you.  What did you do to maximize the resource given to you?
  • Do/did you hold budgetary responsibility in your present/former position?  Please explain.

TEAMWORK – Works and interacts with others to accomplish group goals; seeks others’ ideas; solicits feedback.

Core Questions:

  • What things do you do to establish trust with your team?
  • Do you prefer to work in a team, alone, or both?  Why?
  • In working with people we often find that what works with one person does not work with another.  Can you give me a specific example of a time when you had to vary your style to suit a certain individual?  How did it work out?

Enhancer Questions:

  • How does (or did) your position impact the overall goals of your department or company?
  • Describe a time when you were a member of a team that experienced difficulties.  What did you do to help reverse the trouble?  What was the result?
  • How did you handle a situation in which one or more team members were not doing their share or where hindering group progress?

MANAGING SKILLS – Ability to arrange total activity in logical and practical assignments.  Develop personnel to be successful and assume greater responsibilities.

Core Questions:

  • Describe a situation in which managing was particularly challenging for you.  How did you overcome these challenges in order to accomplish your objective?
  • How do you typically measure your staff’s performance?  How do you determine when employees are going beyond the requirements of their job?
  • What steps do you take to address employee performance issues?
  • How have you developed your employees to be successful and assume greater responsibility?

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Enhancer Question:

  • How do you define the difference between supervision and management?

As you know this is not the complete list of interviewing questions [although it is a DARN good list -- Rob].  You can add your favorites that you have used in the past to this list and put it in your “Interviewing” file for future use.  If you have any questions or have concerns with your hiring process, please contact me at your convenience.

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Mike Miller
Senior Vice President
FlexHR, Inc.




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