We’ve worked with many organizations that have truly dedicated, competent trainers. Yet, their overall training performance is dismal. Their people just don’t seem to learn much, and overall performance doesn’t really improve over time. How can that be?
The answer is not that the information the trainers are transferring is wrong. It’s that each trainer has his or her “own, special way” of presenting information.
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Personality assessments, i.e., DiSC, MBTI, Berkman, etc., and work styles workshops continue to be in demand. We recently received the following request from the trainer of a national organization:
I will be giving presentations / workshops in California, New York, and Arkansas … about the different personality types … I am looking for an activity for the participants to do that will point out that tasks are easier to complete if ALL types are participating. Any ideas?
First of all, I may have misunderstood her request, but I’m not sure that we can actually state that tasks are *easier* if all styles are participating.
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Clear Expectations: A Sample RACI Document
Every high performing team has clear, established and appropriate Roles & Structure. This ensures that the person with the right knowledge, skills, resources and availability is working on the right task, and that all necessary tasks required for team success are accomplished. (Follow this link for more discussion on the essential components of high performing teams).
Clear Roles & Structure doesn’t just happen on its own; they require thoughtful, engaged team discussion. Those discussions can be focused and fruitful, if you “do a RACI.”
RACI is a simple format and process to ensure that authority, responsibility and
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